Human Resource Management practices that translate into sustainable competitive advantage

Authors

  • Ewa Bułat WSB University in Wroclaw

DOI:

https://doi.org/10.29015/cerem.507

Keywords:

human capital, talent management, motivation theories, non-cash incentives, training and development, sustainable competitive advantage

Abstract

 

Aim: The aim of the paper is to delve into the Human Resource Management (HRM) practices which undoubtedly translate into enhanced business performance. The article combines the theoretical study of HRM with its application to professional practice in order to provide a comprehensive analysis of the reasons and ways of implementing good HRM processes.

 

Design/Research methods: A desk case study approach has been adopted to conduct a descriptive-comparative analysis of two prosperous corporations operating in distinct sectors.

 

Conclusions/findings: It is suggested that the analysed companies have been consistently outperforming their competitors due to their HRM practices which can be linked back to the seminal motivation theories and concepts relating HRM to performance. It seems that especially the application of AMO framework and Path-Goal Theory to workplace scenarios can yield good results, regardless of the industry.

 

Originality/value of the article: This study not only provides an insight into the HRM practices which appear to contribute most to improved productivity, but it also attempts to shed some light on the how and why of their application. So far, much of the empirical research has confirmed a significant statistical connection between HRM practices and business success, but relatively little attention has been paid to understanding the exact mechanisms through which conceptual HRM practices can be implemented. An attempt to address this gap is the value added of the paper.

 

Implications: The findings may prompt the upper echelons of power in companies to fit the appropriate HR practices into their business strategies to achieve the organisational objectives.


 

 

References

Aberdeen Group (2011), The engagement/performance equation, White paper.

Aberdeen Group (2011), Sales performance management, White paper.

Aberdeen Group (2014), Incenting success. Best-in-class sales management, White paper.

Appelbaum E., Bailey T., Berg P., Kalleberg A. (2000), Manufacturing advantage. Why high-performance work systems pay off, Cornell University Press, Ithaca NY.

Becker B., Gerhart, B. (1996), The impact of human resource management on organizational performance. Progress and prospects, „Academy of Management Journal”, vol. 39 no. 4, pp. 779-801.

Bowen D., Lawler E. (1992), The empowerment of service workers. Why, how and when?,

„Sloan Management Review”, vol. 33 no. 3, pp. 31-39.

Colbert B. (2004), The complex resource-based view. Implications for theory and practice in strategic human resource management, „Academy of Management Review”, vol. 29 no. 3, pp. 341-358.

De Prins P. (2011). Duurzaam HRM. Synthetische academische introductie, cited by: Rompa I. (2011), Explorative research on Sustainable Human Resource Management,

http://www.innovatiefinwerk.nl/sites/innovatiefinwerk.nl/files/field/bijlage/sustainable_hrm.pdf [31.01.2017].

Dewhurst M., Guthridge M., Mohr E. (2009), Motivating people. Getting beyond money, „McKinsey Quarterly”, November, http://www.mckinsey.com/business-functions/organization/our-insights/motivating-people-getting-beyond-money [03.01.2017]

Drake International (2006), Generation Y. Attracting, engaging and leading a new generation at work, White paper.

Gandz J., Bird F. (1996), The ethics of empowerment, „Journal of Business Ethics”, vol. 15 no. 4, pp. 383-392.

Gunning E. (2007), Public relations. A practical approach, 2nd ed., Gill & Macmillan, Dublin.

Harvard Business Review (2005), Managing for creativity, July-August Issue, https://hbr.org/2005/07/managing-for-creativity [10.02.2017].

Herzberg F., Mausner B., Snyderman B. (1959), The motivation to work, 2nd ed., John Wiley & Sons, New York.

House R. (1971), A path-goal theory of leader effectiveness, „Administrative Science Quarterly”, vol. 16 no. 3, pp. 321-339.

House R., Mitchell T. (1974), Path-goal theory of leadership, „Contemporary Business”, vol. 3, pp. 81-98.

James D. (2001), Living, breathing brand builders, „IPRA Frontline Magazine”, December.

Jiang K., Lepak D., Han K., Hong Y., Kim A., Winkler A. (2012a), Clarifying the contrast of human resource systems, „Human Resource Management Review”, vol. 22 no. 2, pp. 73-85.

Jiang K., Lepak D., Hu J., Baer J. (2012b), How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms, „Academy of Management Journal”, vol. 55 no. 6, pp. 1264-1294.

Kellerman A. (2010), Duurzaam Leiderschap. De sleutel voor duurzaamheid ligt bij HRM!, „Leadership”, vol. 3, pp. 18-21, cited in: Rompa I. (2011) Explorative research on sustainable human resource management,

http://www.innovatiefinwerk.nl/sites/innovatiefinwerk.nl/files/field/bijlage/sustainable_hrm.pdf [31.01.2017].

Kotler P., Stonich P. (1991), Turbo marketing through time compression, „The Journal of Business Strategy”, vol. 12 no. 5, pp. 24-29.

Maslow A. (1943), A theory of human motivation, „Psychological Review”, vol. 50 no. 4, pp. 370-396.

McGregor D. (1960), The human side of enterprise, McGraw-Hill, New York.

Mucha R. (2004), The art and science of talent management, „Organization Development Journal”, vol. 22 no. 4, pp. 22-30.

O’Riordan J. (2017), The practice of human resource management. State of the public service series, Institute of Public Administration Research Paper, no. 20 (July), IPA, Dublin,

https://www.ipa.ie/_fileUpload/Documents/THE_PRACTICE_OF_HRM.pdf [06.04.2018].

Pokorny M. (2013), Getting to know your employees and what motivates them, „Employment Relations Today (Wiley)”, vol. 39 no. 4, pp. 45-52.

Purcell J., Kinnie N., Hutchinson S., Rayton B., Swart N. (2003), Understanding the people and performance link. Unlocking the black box, Research Report, CIPD, London.

Rompa I. (2011) Explorative research on sustainable human resource management,

http://www.innovatiefinwerk.nl/sites/innovatiefinwerk.nl/files/field/bijlage/sustainable_hrm.pdf [31.01.2017].

Sharma M., Kaur G. (2008), Employee empowerment. A conceptual analysis, „Journal of Global Business Issues”, vol. 2 no. 2, pp. 7-12.

The Economist (2007), Doing well by being rather nice, 29 November, http://www.economist.com/node/10208507 [15.12.2016].

Theriou G., Chatzoglou P. (2009), Exploring the best HRM practices-performance relationship. An empirical approach, „Journal of Workplace Learning”, vol. 21 no. 8, pp. 614-646.

Trappe T., Tullis G. (2011), Intelligent business, 1st ed. [audio CD], Pearson Education Limited, London.

Wilkinson A. (1998), Empowerment. Theory and practice, „Personnel Review”, vol. 27 no. 1, pp. 40-56.

Wright P., Gardner T., Moynihan L. (2003), The impact of HR practices on the performance of business units, „Human Resource Management Journal”, vol. 13 no. 3, pp. 21-36.

Downloads

Published

2019-03-27

Issue

Section

Articles